General troubleshooting for Azure Bot Service bots

The bot can generate various types of errors, such as not responding, throwing errors, or working in one channel but never in another. The first step in troubleshooting a bot is to test it in web chat.


How to fix a bot that does not start in emulator?

Login to the emulator to see what’s really wrong: first go to another Composer page (Settings, Home, etc.), then go back to the theme page to see the error popup. An error popup should appear after a particular bot has failed to run, and the composer should not offer to explore the bot in an emulator.

Thanks for the wonderful response @anishprasad01. Again, can you confirm that you were testing with Azure Functions as a runtime and not Azure Web Apps?

What version of Node do you have installed?
v14.18.0

What version of Windows are users using?
Windows 10 Home - 10.0.19042 build 19042

What processor architecture are you testing on?
System Selection - X64 PC

If you are using a specific ARM computer, please note that Composer does not support it. On ARM, you would have to build almost any bot based on code.
X64 based personal computer, mine is not ARM I guess

Are there any firewall rules or different settings on your machine that might affect access to this locale endpoint?What host?

  • Are there any opinions to test this please? Because C# bots can access localhost. And is there any other way to show a full overview of the error logs?
  • What example are you going to use? Have you modified it in any way?
    I used the "EmptyBot" part. No, I didn't rebuild it

    Do C# bots work well on your own machine?
    Yes, that's right. I can run C# bots.

    more info-

    1. I had to install Function Azure CLI separately because func was not found only when running the bot
      An error occurred while creating the bot
    News: Command failed: added SkillHostEndpoint http://127.0.0.1:3980/api/skills in function settings ‘func’ is not recognized as an internal good or an external command, executable program or group file. Order: func settings add http://127.0.0.1:3980/api/skills to SkillHostEndpoint Stack traces: Error: Command failed: Add skill parameters to SkillHostEndpoint http://127.0.0.1:3980/api/skills ‘func’ is not recognized as an internal or external command, executable programgamma in a batch file. available in ChildProcess.exithandler (child_process.js:308:12) from ChildProcess.emit(events.js:210:5) inside MaybeClose (internal/child_process.js:1021:16) by going to Process.ChildProcess._handle.onexit (internal/child_process.js:283:5). Output: Murder: Encoded: one Stder: ‘func’ is not recognized because it is an internal or external command, executable or batch file of the tutorial.

  • I needed to make sure you install “cross-env” separately as a command. “cross-env” was not found when opening the bot
  • After these second steps, I noticed a formula timeout error.

    News: Command failed: added SkillHostEndpoint http://127.0.0.1:3980/api/skills in function settings ‘func’ is not recognized as an internal or external command, an executable program or it can be a batch file. Order: func settings add http://127.0.0.1:3980/api/skills to SkillHostEndpoint Stack traces: Error: Command failed: Skill parameters consist of SkillHostEndpoint http://127.0.0.1:3980/api/skills “func” is recognized not only as an internal or external command, executable program or batch file. only for ChildProcess.exithandler(child_process.js:308:12) ChildProcess.emit(events.js:210:5) during MaybeClose (inner/child_process.js:1021:16) in Process.ChildProcess._handle.onexit(internal/child_process.js:283:5) Output: Murder: Encoded: one Stder: ‘func’ is not treated as an internal or external command, executable program or batch file.

    These FAQs can help you troubleshoot common Grinding Bot development or operation problems.

    How Do I Troubleshoot My Bot?

    How do you troubleshoot a bot?

    Debug someone’s bot source code with Visual Studio Code or Visual Studio.
    Test your grinder bot with an emulator before setting it up in the cloud.

    1. Debug the source code of each bot with Visual Studio Code or Visual Studio.
    2. Test your robot with the emulator before publishing it to the cloud.
    3. Deploy your grinder bot to a cloud hosting platform like Azure, and then test the online connection to your bot using all the built-in web chat commands in the bot’s control panel under Using the Azure Portal . If you run into problems with your container bot after deploying it to Azure, please refer to this blog post: Resolved Overview and issues and Azure support.
    4. Remove authentication as a possible problem. your
    5. Test the bot in web chat, teams, or any other channel your company wants to use with the bot for updates. This will help you ensure a seamless user experience.
    6. Consider testing your new bot on channels with excessive authentication requirements, such as direct line or web chat.
    7. Learn how to debug the main program and the bot from the debugging articles in this section.

    How Do I Troubleshoot Authentication Issues?

    For more information on troubleshooting bot authentication issues, see Troubleshooting Bot Framework Authentication

    .

    How To Check Network Connectivity Between Bots In More Than One Channel?

    You can use the IP addresses generated using the steps at the bottom of the page to check if there really is a rule blocking connections to those addresses. See Check plan trace on failure y connections.

    Check Connection To Bot Channel

    1. In your browser, navigate to the Azure Portal.

    2. What is bot framework?

      The Bot Framework includes an extensible and extensible bumblebee SDK, as well as associated AI tools, templates, and services. This building allows developers to build bots thatspeak, understand natural language, modify the questions and answers below, and more.

      Select the PvP bot app service you prefer to test the connection with.

    3. In the left pane, under Developer Tools, select More Tools.


    4. In the right pane, click Go. The Kudu info page can be described as displaying.

    5. Click Debug Console on the top menu bar. Then click CMD on the drop down menu. The Kudu Android Web App Console will open. See Koudou.

      for more information.

    6. Run nslookup directline.botframework.com and verify that DNS negotiation is working. Please note that nslookup (Name Webserver Lookup) is a White House Network command line tool to query the domain of each of our name systems (DNS) to get Sitemap names or IP address mapping or get other DNS records . . If this particular DNS resolution works, the response to this command will usually contain our own relevant information.

      WHOIS IP lookup tool is useful for getting information about IP addresses.

    7. What is bot code?

      A crusher bot is an app that users interact with by trying text, graphics (like maps, maybe images), or speech. The Azure Bot Service is a cloud platform. Before building bots, it’s important to understand how a bot uses learning objects to communicate with its customers.

      Run curl -I directline.botframework.com. variant (-I is used to get a response containing only h2 tags.) Double check if HTTP returns a well-being 301 . This is necessary to check for a normal connection.

    Check The Connection Between The Sales Channel Bot

    Because curl does not have access to the production site and directline.botframework.com is usually the public internet, you should run curl in simulation mode. Perform the following steps outside of a virtual private network (VNet), such as using a mobile phone hotspot. See also What is an Azure Virtual Network?.

    1. Run nslookup ivr-sr-bot.botapps.amat.com. DNS resolution will do its job if the response to this command contains the appropriate information.

    2. Run curl -I https://ivr-sr-bot.botapps.amat.com/api/messages and therefore check if the appropriate HTTP status code is returned (e.g. method 405 forbiden ). The method specified in the request must not be authorized on the resource identified by the process at the specified URI. This is a simple check to see if you are logged in.

    3. If you don’t like the bot’s response, you can write down the client’s IP address.

    Check The Plan For Traces Of Failed Login Attempts

    Use the IP addresses nslookup ivr-sr-bot.botapps.amat.com and nslookup directline.botframework.com and check if the rule is blocking communication with all those personal addresses in both directions.

    I’m Using Our Own Bot Framework SDK For .NET. How Can I Troubleshoot Issues With My Own Bot?

    Check for exceptions. Visually
    In Studio 2019, choose Debug > Windows > Exception Settings. In the Exception Settings window, select the Pause if selected check box next to Common Language https://runtimebot.com Exceptions.

    Check the availability of the call stack.
    In Visual Studio, you can have only my code debug. A detailed call load analysis can provide additional information on almost any problem.

    UbEnsure that any method of exiting the dialog box is supported by the subsequent message processing plan.
    All dialogue steps must move to the next step in the cascade or end the current chat to remove them from the stack. If a step is never handled properly, the conversation will not progress properly. Check out the concept article to get